Humanagement
Optometry is a large and
growing field, with many people entering and leaving the field of Optometry.
With the great
resignation it’s more important than every to have good optometry staff
training. The basics are simple. Have documents and video with train and make
sure people do it. But it gets much more complicated in practice. Especially
with medical rules and regulations. The importance of training is vital to
ensure your patients are receiving the best care possible, and that you stay
profitable. Here are the top 5 tips for Optometry staff training!
1:
How to start the process
The process of training
for your Optometry staff can be long and rigorous. It is important to remember
that all staff members have different skills and experience levels. This means
that some people may need more time to learn and/or more hands-on training than
others. It is also important to remember that it is better to train staff
members in a way that will give them the most benefit. This means that it is
not always necessary to go through formal training. Instead, staff members can
be trained in a way that will give them the skills they need.
2:
How to organize your staff
The best method of
organizing your staff is by either position or department. For instance, all of
your front desk and customer service people, all of your technicians, All your
licensed doctors, any support or janitorial staff. it’s important to know
training applicable to one group won’t always be applicable to the others, so
organizing this way makes things simpler.
3:
How to keep track of your staff
There are many ways to
keep track of your staff. You can use a list, a spreadsheet, and even a
calendar. A spreadsheet is a great start, but you should also include a list of
your staff. This will allow you to keep track of their names, when they are on shift,
and
what they are doing. You
can also include their phone numbers, email addresses, and other contact
information.
A calendar is a great
way to keep track of staff training days and their schedules. You should also
include this information on your staff website so that everyone knows when to
come in, what to expect, and what to do.
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